Terms of Service
Last updated September 24, 2026.
Agreement
- These terms govern your use of velements (velements.store), including the editor, previews, token purchases and downloads. By creating an account or using the site you agree to them and to our Privacy Policy.
- If you use the site on behalf of a company or client, you confirm you are allowed to accept these terms for them.
- If you do not agree to these terms, do not use the site.
The service
- velements lets you pick an animation preset, edit its text, colors, logo, timing and format in your browser, preview it for free, and download the finished clip as MP4 or WebM by spending tokens.
- Clips are rendered on your own device. Results can vary with your browser, hardware and the settings you choose, so check the preview before you download.
Accounts
- You need an account to buy tokens and download clips. You can sign in with Google or with an email address and password.
- Email and password accounts must confirm their email address with a code before they can be used.
- If you sign in with Google, Google verifies your identity and shares your name, email address and profile photo with us, as described in our Privacy Policy. Your use of your Google account is also governed by Google's own terms. You can remove our access in your Google Account settings at any time.
- Give accurate information, keep your password secure and do not share your account. You are responsible for activity on your account.
- You must be at least 16 years old, or the age of digital consent where you live, to create an account.
Tokens and payments
- Tokens are sold in packs: 100 tokens cost $9.99. Prices are shown before you pay and may change for future purchases.
- One token is spent each time you download a finished clip, whatever the format or resolution. Previewing and editing are free.
- New accounts receive 5 free credits, one per download. Free credits, including referral rewards, only export HD 720p clips carrying a velements watermark and have no cash value.
- Payments are made by card through Stripe or in cryptocurrency through NOWPayments. Tokens are added to your balance once the payment is confirmed. Underpaid or mismatched payments may be held for review.
- Tokens do not expire, cannot be transferred to another account and cannot be exchanged for cash.
- Purchases are final once tokens are credited, except where the law requires otherwise. If a payment is refunded, the tokens from that order are removed from your balance.
- If a download fails because of a problem on our side, the token may be returned and the license issued for it becomes void.
License to downloaded clips
- Each download comes with a license in your name. What you may and may not do with the clip is set out on the License page, which forms part of these terms.
- The velements site, editor, presets, animation designs and code remain our property. Apart from the license to the clips you download, these terms give you no rights to them.
Your content
- You keep all rights in text, logos and images you add to an animation. They are processed in your browser and are not uploaded to us.
- You are responsible for having the rights to anything you add, and for making sure the finished clip does not infringe anyone else's rights or break the law.
Third-party services
- Sign-in with Google, card payments through Stripe and cryptocurrency payments through NOWPayments are provided by third parties under their own terms and privacy policies. We are not responsible for their services, but we will help where we can if something goes wrong with a purchase.
Privacy
- Our Privacy Policy explains what personal data we collect, including data received from Google, how we use and protect it and the rights you have. It forms part of these terms.
Acceptable use
- Do not use the site to create content that is unlawful, defamatory, hateful, harassing, deceptive or infringes the rights of others.
- Do not copy, scrape or resell the presets or the editor, or rebuild them as templates, preset packs or animation tools.
- Do not interfere with the site, bypass rate limits, payments or security, probe for vulnerabilities without permission, or access other people's accounts.
- Do not create multiple accounts to collect extra free credits.
- Do not use automated tools to create accounts, trigger downloads or load the site at a volume that affects other users.
Intellectual property and copyright complaints
- The velements name, logo, website, editor, presets, animation designs and code are protected by copyright and other laws.
- If you believe content made with or offered on velements infringes your copyright or trademark, email support@velements.store with a description of the work, where you found the infringing material, your contact details and a statement that you are the rights holder or authorised to act for them. We will review every complete notice promptly.
Suspension and termination
- You can stop using the site at any time and ask us to delete your account.
- We may suspend or close accounts that break these terms, abuse the service or are involved in fraud. Where reasonable we will tell you why.
- Licenses for clips you downloaded before your account was closed remain valid, unless the download was refunded or obtained through fraud.
Availability and changes
- We work to keep the site available, but it may be interrupted for maintenance or reasons outside our control.
- We may add, change or remove presets and features. Export options depend on your browser and device.
Disclaimers
- velements is provided as is and as available. To the extent the law allows, we make no warranties, express or implied, including fitness for a particular purpose and non-infringement.
Limitation of liability
- To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, data or goodwill.
- Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
- Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
Indemnity
- To the extent the law allows, you agree to cover our reasonable costs and losses from claims by third parties that arise from content you add to a clip, from how you use downloaded clips, or from your breach of these terms.
Disputes
- If you have a problem with the service, please contact support@velements.store first. Most issues can be resolved quickly and informally.
- If we cannot resolve it, either of us may bring the dispute before the competent courts. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring a claim in your local courts.
General
- These terms, the License page and the Privacy Policy are the whole agreement between you and us about the site.
- If any part of these terms is found unenforceable, the rest stays in effect. If we do not enforce a right straight away, we do not give it up.
- You may not transfer your rights under these terms without our consent. We may transfer ours to a company that takes over the service, as long as your rights are not reduced.
- We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of internet, hosting or payment providers.
Changes to these terms
- We may update these terms. The date at the top shows the latest version. Material changes will be announced by email or on the site before they take effect, and continuing to use the site afterwards means you accept them.
Contact
- Questions about these terms can be sent to support@velements.store.